Customer retention is crucial to sustainable company growth. Gifting your customers is a great way to show your appreciation and gratitude for their business.
Consider the below when deciding on a gift for your customer:
- Personalize your gifts: Consider your clients likes and hobbies, and source a gift that will be meaningful to them.
- Don’t overdo it:Keep gifts in proportion to how much a client’s company spends with you to ensure no one feels uncomfortable about the gift.
- Think outside the holidays: Don’t relegate gifts to the holiday season only. Send tokens of appreciation throughout the year.
We can help you source a array of branded gifts. Here are some ideas in the meantime:
- A Terrarium or Succulent Garden
- Professional Notebooks
- Coffee or Tea Blends
- Gourmet Food Basket
- Portable Phone Charger
- Custom Water Bottle
- A Charity Donation
- Restaurant Gift Card
- Bakery Delivery
- Catered Lunch
Contact Brand Authority for creative ways to build an effective customer retention strategy